Support
Every message is read by a person.
Get in touch
Telling us your device and the app version, shown at the bottom of Profile, usually saves a round trip.
Common questions
Why only one situation a day?
Because one conversation you actually remember beats twenty you skim. The daily situation is the habit. Practice mode is there whenever you want more.
I missed a day. Have I lost anything?
Your streak resets, nothing else does. You get one new situation when you come back, never a backlog to catch up on.
Can I see tomorrow's early?
No. Future days stay locked, and changing your device clock will not unlock them. The wait is deliberate.
Will I ever see the same situation twice?
Not in your daily. Practice prefers situations you have never met, and only repeats once you have seen everything in the areas you chose.
Do I need an account?
No. The app opens straight to day one. Signing in is optional and only backs up your progress so it survives a lost phone and follows you to another device. Everything you did as a guest comes with you when you sign in.
How do I export or delete my data?
Settings → Export my data gives you everything the app holds. Settings → Delete account removes it immediately and permanently, from the device and from our servers. See the Privacy Policy for detail.
A situation reads wrong, or an answer looks incorrect.
Tell us. Content corrections ship without waiting for an app update, so a good report can be fixed within days.
If you are struggling
Some situations touch on grief, alcohol and mental health. Pinpoint is a communication exercise, not therapy or professional advice. If something in your life needs more than practice, please speak to a doctor or a local support service. In an emergency, contact your local emergency number.